Shipping & Delivery Policy
Shipping & Delivery Policy
Thank you for shopping with Arvemon. This Shipping & Delivery Policy explains our order processing, shipping charges, tracking, and delivery procedures.
Order Processing
Orders are normally processed within 1–3 business days after payment authorization and order confirmation.
Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will normally begin processing on the next business day.
During periods of unusually high order volume, processing may take longer than usual. If a significant delay affects your order, we will make reasonable efforts to provide an update using the contact information supplied during checkout.
Shipping Charges
- Orders from $0.00 to $44.99: $5.99 Fast Shipping
- Orders of $45.00 or more: Free Shipping
Any applicable shipping charge will be displayed during checkout before payment is completed.
Delivery Time
Delivery times may vary depending on destination, carrier operations, customs procedures, weather, local delivery conditions, and other circumstances outside our direct control.
Any delivery estimate provided is an estimate only unless expressly stated otherwise.
Order Tracking
When tracking information becomes available, it may be provided using the contact information submitted with your order.
Please allow reasonable time for the carrier to activate or update tracking information after your shipment has been prepared.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an address error, please contact us as soon as possible at service@arvemon.com.
We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to a shipping carrier.
Delayed or Missing Packages
If tracking shows an unusual delay or your package appears to be missing, please contact us with your order number and the email address used when placing the order.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as reasonably possible and include:
- Your order number
- The email address used for the order
- A brief description of the issue
- Clear photos of the item and packaging when appropriate
International Orders, Duties & Taxes
Customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination and local regulations.
Unless otherwise stated during checkout, these charges may be the responsibility of the recipient.
Shipping Questions
If you have questions about an order or delivery, contact:
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM CST
Response Time: 1–3 business days
Arvemon
Operated by Changsha Meichen Yunbo Network Technology Co., Ltd.